POSITION TITLE: Property Field Claims Representative

STATUS: Exempt

COMPENSATION RANGE: $55,000-70,000 Annually

LOCATION: Remote with travel within the assigned territory listed below

REPORTS TO: Property Claims Manager

Property Field Claims Representative

Virginia Farm Bureau is seeking a customer focused Property Field Claims Representative (PFCR) to join our claims team. The PFCR is responsible for handling a variety of property damage and liability claims and providing efficient settlements in accordance with company procedures and standards.

LOCATION:

Field based position that does require traveling in Hampton Roads, Virginia and surrounding areas. Company Auto provided with covered gas, insurance, and maintenance.

POSITION

Hours: Monday - Friday, 8:00am-4:30pm

Full time salaried position with benefits

PRIMARY DUTIES

• Investigate all losses assigned for Virginia Farm Bureau members.
• Comply with company policies and procedures in the handling of all losses and other company matters.
• Report all activity on all claim files to the company promptly.
• Evaluate and Estimate claims using photos, measurements, estimating platforms, and other available resources.
• Promptly reply to all complaints as requested.
• Advise Underwriting Department on all poor risks.
• Assist and give guidance to other claim personnel as requested.
• All other duties as assigned by the Supervisor.

MINIMUM EDUCATIONAL/EXPERIENCE/SKILLS

• College degree or equivalent work experience
• Minimum 2 years equivalent/applicable prior property insurance claims experience
• Completion of AIC, CPCU or SCLA designation within 3 years of start date
• Proficient in Xactimate
• Good understanding of building components
• Excellent oral and written communication skills
• Excellent organizational skills
• Proven customer service skills
• Strong investigation and settlement skills
• Ability to work under pressure and meet deadlines
• Strong Emotional Intelligence (EQ) skills
• High level of initiative and self-motivation
• Strong analytical/problem solving skills

PREFERRED QUALIFICATIONS/SKILLS

• 5 years previous property claims experience
• Knowledge of insurance contracts issued by the company
• Experience with casualty insurance claims

BENEFITS OVERVIEW

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.