LOCATION

This position is based out of our beautiful West Creek Office located in Goochland.

Hybrid work schedule offered, 3 home-based workdays and 2 in office workdays after a training period in office. No relocation offered.

Office hours: Monday-Friday 8:00am - 4:30pm

PRIMARY DUTIES

• Interpret and evaluate completeness of data provided by underwriters, agents, etc. for the purpose of policy issuance and transaction processing.
• Enter premium transactions associated with statistical data into computer system.
• Make basic underwriting decisions based on manual rules and guidelines.
• Use acquired knowledge to process a high volume of policy transactions on multiple product lines.
• Communicate with agents or underwriters to secure information needed to perform policy transactions.
• Revise policy information as requested by policyholders and follow through on requests forwarded by agent or underwriting approval.
• Maintain performance within “acceptable’ quality standards for:
• Error ratio
• Productivity standards
• Backlog of pending changes

ADDITIONAL DUTIES

• Assist with training other processors as needed.
• All other duties assigned by the Service Center Manager.

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

• High school diploma or equivalent
• Minimum 1 year processing experience

MINIMUM SKILL QUALIFICATIONS

• Excellent written communication skills
• Excellent data entry skills
• Proven math and problem solving skills
• Proficient in Microsoft Office suite
• Proven ability to work effectively in a team environment
• Excellent organizational skills and attention to detail
• Quality of work meets or exceeds proofing standards
• Volume of work processed meets or exceeds standards

PREFERRED QUALIFICATIONS

• Insurance coursework
• Previous insurance experience

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.