LOCATION

This position is located at our beautiful Meadow Event Park, located at 13191 Dawn Blvd, Doswell, VA 23047.

Hours: Monday - Friday, 9:00am - 5:00pm, This position does require flexible hours, possible evening and weekend hours during specific events and during the State Fair.

PRIMARY DUTIES

• On a daily basis, serves as first point of contact for all callers and guests on site; responds to and routes inquiries to appropriate personnel; determines importance of various issues and determines which major issues should be brought to the attention of the Vice President, Director, or department members. This task will change as additional part-time staff are hired for large events.
• Serve as the lead coordinator for event rental inquiries and assesses calendar availability, pricing needs, and information needed to properly respond.
• Coordinates with all clients to receive layouts for events, certificates of insurance, and necessary event documents.
• Maintain and support high levels of customer service by reviewing all guest feedback (written, email, and social media); identifying solutions, and contact facility rental clients to ascertain direct business to business feedback to foster process improvements.
• Maintain a working knowledge of ticketing software, concession software and facility rental software and serve as a key team member in utilizing them to support events
• Assist in planning and execution of events including pre-event planning, event execution and post event follow up.
• At the direction of the Vice-President of Operations, preview company websites to make sure information is up to date.
• Prepare written correspondence and/or project reports as needed while ensuring accuracy and clear communication within the department and inter-departmental communications.

ADDITIONAL DUTIES

• Manages and coordinates projects to ensure high quality end results within given timeframes, as needed.
• Serve as back-up to areas assigned by the Vice President of Operations.
• All other duties as assigned by the Vice President of Operations.
• Some weekend and evening work.

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

• Associate Degree
• Minimum 2 years administrative support experience

MINIMUM SKILL QUALIFICATIONS

• Strong attention to detail
• Proven problem solving and analytical skills
• High level of organization
• Excellent oral and written communication skills to include correct grammar, spelling, and punctuation
• Computer Literate (Word, PowerPoint, Excel)
• Proven ability to work effectively in a team environment
• Excellent interpersonal skills
• Self-motivated with a high level of dependability and integrity
• Strong computer and Internet research skills
• Ability to work well with all levels of internal management and staff, as well as outside clients and vendors
• High ability to multitask effectively in a fast-paced environment
• Occasional weekend work required

PREFERRED QUALIFICATIONS

• Experience working events
• Prior Fair and event experience

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

VAFB supports compliance with COVID-19 protocols.